EXIDE INDUSTRIES LTD :- Service Engineer (2 - 7 Years)

We are India's oldest & No.1 Storage Battery Technology Company with a turnover of Rs.6860 crores. We are the market leaders in both the Automotive & Industrial Sectors. Our products range from Motorcycle Batteries to Submarine Batteries. We have nine factories, which are strategically located across India. To be easily accessible to our customers, we operate from nine regional offices and 40 branch offices.We also have our own R&D Centre in Kolkata.
DesignationService Engineer - 2 Opening(s)

Job Description

To have knowledge & skill also having customer orientation & provide excellent time bound service exceeding customers expectations, keeping the Company Policy in mind. To develop self for total involvement having personal integrity and commitment. Followed by on the job training, visiting sites having problems or pro-active visits and demonstrating the Customers - constructive handling of complaints. To work in a healthy team contribute to minimising warranty cost & Customers satisfactions. Timely feedback to Factories & R&D on complaints to take immediate corrective actions to avoid repetition of failures. Focus on Service Earnings / AMC and timely report on any findings. To get the population of batteries, while visiting any site.

  • To resolve all complaints in constructive way in all Segments in shortest time followed by effective warranty administration
  • To focus on Service Earnings & getting AMCs by providing Pro-Active services. Sending Offers for Service jobs correctly, taking care of commercial implications
  • Visit to various sites on reactive jobs and proactive visits. If required along with Regional Service to complete the job, to the entire satisfactions of the Customers

Experience2 - 7 Years
Industry TypeAutomobile / Auto Anciliary / Auto Components
RoleService Engineer
Functional AreaSales, Retail, Business Development
EducationUG - B.Tech/B.E. - Any Specialization, Diploma - Any Specialization
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required
LocationGwalior, Moktsar


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